Uyen (Winnie) Pham

Registered Psychologist

Winnie is a registered psychologist who has more than 12 years experience and practice. She began her psychology career as a counsellor with the Victoria Aboriginal Health Services.


She brings a sense of compassion, humour, respect and honesty to her work and is passionate about helping individuals to overcome and transition through challenges, particularly at critical and vulnerable stages of their lives.


Winnie offers clients strategies that facilitate change and empower their potential by drawing on a range of psychological approaches such as, Cognitive Behavioural Therapy (CBT), Acceptance Commitment Therapy (ACT), Existential, Narrative Therapy, Dialectical Behavioural Therapy (DBT) and Solution Focused Therapy (SFT).  She also provides psycho-education in the counselling process.


Winnie sees clients with a broad range of presenting issues including anxiety, depression, relationship difficulties, trauma, PTSD and is experienced working with refugees.  She is able to provide counselling services in English as well as Vietnamese and works with youth and adults.


Shirley Robert

Registered Psychologist

Shirley is a registered psychologist with a wide range of local and international experience, working with clients across the lifespan. She has worked in different setting like hospitals, private practice and community work. Her diverse background enables her to connect with clients from different cultural backgrounds.


Shirley believes that therapy provides a safe space to deeply reflect and reframe experiences and issues that could foster positive growth. Shirley is passionate about creating that safe space for the individual using empathy and compassion and focusing on building strong therapeutic relationships.


Shirley uses various therapies like CBT, ACT and incorporate aspects of different therapy modalities like Gestalt, Psychodrama, Humanistic in her sessions.

Her interests include attachment issues, trauma work, mood disorders, relationship issues, eating disorders and personality disorders.

Lien (Lily) Phan

Registered Psychologist 

Lily is a registered psychologist with over 7 years of field experience working with children and parents, adolescents, adults, and families in private practice, hospital and community settings. In addition to providing individual therapy, Lily also has an interest in facilitating psychoeducational and therapeutic groups for children and adults.

Lily speaks fluent English, Vietnamese and conversational Mandarin Chinese, and has a good understanding of Vietnamese and Chinese culture and family dynamics.

She is a warm and engaging therapist who works with the best interests of the client in mind, guided by their individual strengths and needs, whilst respecting their values, resources, and capacity for choice. As such, psychological treatment is tailored to the   individual, and Lily draws from evidence-based therapeutic frameworks such as Cognitive Behavioural Therapy (CBT), Acceptance & Commitment Therapy (ACT), Positive Psychology, Narrative Therapy, Dialectical Behaviour Therapy (DBT), Solution Focused Therapy (SFT), Motivational Interviewing, Play Therapy, and Art Therapy.

Steve Miller

Provisional Psychologist 

Steve Miller is a Provisional Psychologist with experience across aged care, community, disability, mental health and forensic services. Steve has previously worked as a Mental Health Clinician in multiple organisations throughout central and regional Victoria.


Steve has skills and interests in Cognitive Behavioural Therapy, Cognitive Processing Therapy and Schema Therapy. He is especially interested in Dialectical Behaviour Therapy. Steve has worked with a diverse array of client presentations within a clinical context.


Prior to being granted Provisional Registration, Steve worked for several years in a variety of roles within the disability sector (e.g. Disability Support Worker, Mental Health Support Worker & Forensic Support Worker). Steve completed his Honours thesis on the Effects of Acute Stress on Learning and Decision Making.


Steve has a keen interest in working people with complex traumatic histories and personality disorders, in particular Borderline Personality Disorder. Furthermore, Steve is also greatly interested in the assessment, intervention and treatment of Cognition, Anxiety, Depression and Post Traumatic Stress Disorder across the lifespan.

Catherine Chan-Kwa

Clinical Psychologist 

With more than 20 years of accumulated experience and practice, Catherine has a vast knowledge of both the public health and educational sectors. She is adept not only in providing counselling services in clinical psychology but also frequently provides management staff consultation and remediation. 

Catherine works with people of all ages and backgrounds; individuals as well as groups. She is able to provide counselling services in English as well as Cantonese. Whether you are seeking a confidential individual consultation or organisational consultation, she can help you work through these challenges and provide you the best avenue to move forward. 

Catherine’s expertise includes: 

  • Anxiety and Depression,

  • Couples Counselling 

  • Workplace Issues 

  • Drug and Alcohol 

  • Performance Anxiety 

  • Cross Cultural Counselling 

  • Spiritual Issues 

  • Sleep Disorders 


If you are grappled with any of the above, Catherine can help you work through these challenges and provide you the best avenue to move forward. 

Bilyana Riley

Clinical Psychologist 

Bilyana is a registered Clinical Psychologist, with expertise in psychopathology and 20 years’ experience treating a wide range of clinical presentations. She is a principled practitioner with highly developed communication skills, and is always focused on achieving goals and outcomes.

Her early interest in mental health began in the nursing profession, before embarking on a long course of study to become a clinical psychologist. She has in public mental and private mental health, assessing and treating individuals with complex presentations, from mild to severe conditions. She consults wide range of clients, including first responders/ trauma sufferers, personality disorders and chronic suicidal individuals. She later took on new and varied roles in pain clinics, NGO, and corporate settings.

Bilyana consults on a wide range of disorders including anxiety and mood based conditions, OCD, eating disorders, schizophrenia, trauma and stress conditions, workplace issues and relationship problems. She consults predominantly an adult population, including couples, and uses evidenced based and targeted treatments, including Cognitive behavioural therapy (CBT), Acceptance and Commitment Therapy (ACT), Exposure therapy, Psychodynamic therapy, motivational interviewing and mindfulness based cognitive therapy (MBCT).

Her special interests include trauma responses, all anxiety disorders, mood disorders, personality disorders/traits and the health benefits of work.